Protecting your money protect your money

* GROSS - the interest that you earn on money in your account before income tax is deducted.

**AER stands for annual equivalent rate and illustrates what the interest rate would be if it was paid and compounded once each year.

Whilst we’re part of the same group, we do operate our savings accounts differently including how we confirm your identify and validate your bank details. Please take a look at our Accounts and Services FAQ and also take the time to read all of the information about our accounts and services before you apply.

If you decide to open one of our exclusive accounts, don’t forget to tell Charter Savings Bank to send your savings to your Nominated Account, so you can transfer them to us directly from there. Once your application has been approved you will have 30 days to fund your account. This means you can choose to apply for your new account now, and still have plenty of time to transfer your matured funds from your Nominated Account. You may be given the option to deposit right away during the online application - rest assured that if you do so, this will not prevent you from being able to make additional deposits.

If you don’t find what you’re looking for on this occasion, we hope you’ll bear us in mind when you’re looking at your savings options in the future.

Safe and secure

fscs protected

We’ve been offering a safe and secure place for our customers’ savings for 150 years and we’ll do the same for yours if you choose to open an account with us.

Eligible deposits with Kent Reliance are protected up to a total of £85,000 (or £170,000 for joint accounts) by the Financial Services Compensation Scheme, the UK's deposit protection scheme.

If you already save with us and choose to open a new account, please check whether the total amount of savings you will hold with Kent Reliance takes you over the £85,000 level of protection.

Find out more

Award-winning bank

We’ve won awards for our accounts and our service, just like Charter Savings Bank. Some are awarded by the industry but we're most proud of those voted for by our customers.

You can see a full list of our awards on our awards page.

Find out more

Important Information

These accounts are only available by invitation to existing Charter Savings Bank customers. If you haven’t received a specific invitation but are interested in the accounts we have to offer, please visit our savings accounts page where you will find a range of accounts to suit a variety of savers.

Visit our savings accounts

Privacy Policy

For information on the personal data we hold, why it is required, and how it is used please see our Privacy Policy.

This will include sharing personal data with Charter Savings Bank on accounts applied for and to check eligibility for those accounts. The data may also be used for analysis purposes.

View our Privacy Policy

Contact us

Our call centre team is ready to help you with any enquiries. Call us on 0345 122 0022

We’re open:

Monday – Thursday:

08:00 - 19:00

Friday:

08:00 - 18:00

Saturday:

09:00 - 14:00

Closed Sundays and Bank Holidays

For customer service and training purposes, calls may be monitored and/or recorded. We can only provide information about our products and services and we cannot give advice.