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COVID-19 - Payment holidays

We’re taking measures to provide continued support and assistance to our mortgage customers during this difficult time.


If you need to take out a payment holiday, then the easiest way to do this is to complete our online form. We will aim to get back to you within 5-7 working days.


For any other enquiries, please email, but please be aware that we may take longer to get back to you, so we ask that you only contact us if your enquiry is urgent, or your payment is due within the next five days.


How can we help?

To find the information you need about your mortgage please use the filter below: select who you are and what you are looking for and the appropriate information will appear on this page.

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Bank of England Base Rate Change

Following the recent change to the Bank of England rate, we are currently reviewing our mortgage product range and will announce any changes in due course.

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Maintenance schedule