Pop in and see us
Why not visit one of our branches?
Find your nearest branch
Give us a call
Savings or investments enquiries 0845 122 0022*
Lines are open: Monday-Thursday 8am-7pm, Friday 8am-6pm, Saturday 9am-2pm, closed on Sundays and bank holidays.
Existing savings or investment account enquiries 0845 122 1122*
Lines are open: Monday-Friday 8am-7pm, Friday 8am-6pm, Saturday 9am-2pm, closed on Sundays and bank holidays.
Mortgage enquiries 0845 122 0033*
Lines are open: Monday-Friday 8.30am-5pm, Saturday 9am-1pm, closed on Sundays and bank holidays.
*For customer service and training purposes, calls with Kent Reliance may be monitored and/or recorded. We can only provide information about our products and services and we cannot give advice.
Former Northern Rock customers
For Customer services call 0333 003 7220† (lines are open Mon-Fri 9-5pm)
For Collections/customers in financial difficulties call 0333 0037229† (lines are open Mon-Fri 8am-8pm and Saturday 8am-2pm).
†Calls may be recorded or monitored.
For the Kent Reliance head office switchboard call 01634 848944*.
Write a letter
You can write to us at our head office, at the following address:
For mortgages:
Kent Reliance
PO BOX 600
Chatham
ME4 9DW
For savings:
Kent Reliance
PO BOX 601
Chatham
ME4 9DX
Send us an email
Email us at mail@krbs.com
Please be aware though, email isn’t always secure, so you shouldn’t use email for any sensitive information, such as account details, balance information or address changes.
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