1. The Organiser of this draw (‘the Draw’) and Data Controller for the purposes of the General Data Protection Regulation (‘GDPR’) and other applicable data protection law is OneSavings Bank Plc or one of its subsidiaries registered office at Reliance House, Sun Pier, Chatham, Kent ME4 4ET (‘the Organiser’). Any correspondence in relation to the Draw should be sent to the following address: FAO Charter Court Financial Services, Marketing Department, 2 Charter Court, Broadlands, Wolverhampton, WV10 6TD.
  2. The Draw is open only to individuals over the age of 18 years who are currently residing in the United Kingdom.
  3. The Draw is free to enter and no purchase is necessary to enter the Competition, however internet access is required.
  4. The Draw will open at 10am on 30 July 2024 (the ‘Opening Date’) and close at 23:59 on 11 August 2024 (‘the Closing Date’). Entries received after that time will not be considered.
  5. The Organiser does not accept responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered or are not submitted due to a technical fault of any kind. Proof of delivery of the entry is not proof of receipt by the Organiser.
  6. 1 prize is available:
    1. £100 Red Letter Days E-voucher
  7. Entrants should refer to the terms and conditions (see below) of the Prize provider before entering the Draw. The Organiser is not responsible for any issues relating to the booking or use of the Prize.
    1. Terms & Conditions: https://www.redletterdays.co.uk/experience/ref/gcwor/red-letter-days-100-gift-card
  8. The Organiser reserves the right at its absolute discretion to reject any entries if they are deemed to be inappropriate or offensive by the Organiser.
  9. To enter the Draw, entrants must:
    1. Follow the ‘Kent Reliance’ Facebook page and;
    2. Comment on the ‘Cherished Moments’ competition post with a photo and favourite memory of their last multigenerational family holiday
  10. If an entry is not submitted in accordance with paragraph 9 above, it will be rejected and will not be entered into the Draw.
  11. By entering this competition, the entrant consents to the use of their submitted photo and/or description by the Organiser in follow up marketing activities, and;
    1. If the entrant includes a photo of another person or a minor, the entrant agrees to obtain the persons permission and/or the parents/guardians permission before posting the photo on the competition post on Kent Reliance’s Facebook page.
    2. Photographs must be owned by the person entering the Draw, meaning they have taken the photograph or have the express permission of the photographer or videographer.
  12. Only one entry per entrant can be entered into the Draw. Multiple entries from the same entrant will be disqualified.
  13. The winner will be chosen on 12 August 2024 by using a computer process that produces verifiably random results
  14. The winner will be notified by the Organiser no later than the 16 August 2024 by replying to the winner’s entry using the Facebook account named ‘Kent Reliance’ so they can be contacted to provide their preferred personal email address via direct messages. The Prize will be sent to the email address provided by the winner. Should a winner fail to respond to social media communications within 14 days of being contacted by the Organiser, the Prize will be forfeited, and the Organiser shall be entitled to select an alternative winner.
  15. All entrants who fulfil the criteria detailed above at paragraph 9 will have an equal chance of winning the Draw.
  16. The Prizes may not be exchanged for cash or any other payment or discount and are not transferable
  17. The Organiser reserves the right to withdraw the Prize(s) or substitute for one of equivalent value if for any reason beyond its control the original Prize(s) becomes unavailable. Any changes will be displayed on the Organiser’s Facebook page.
  18. The Organiser’s decision on all matters relating to the Draw is final. No correspondence will be entered into about such decisions.
  19. The Draw is not open to employees of the Organiser, or any of their families.
  20. The Organiser reserves the right to terminate or suspend the Draw at any time without notice.
  21. By entering this Draw, all entrants will be deemed to have accepted and be bound by these terms and conditions
  22. The Organiser will process the personal data of the entrants (name, email) in accordance with its obligations pursuant to the General Data Protection Regulation (GDPR) and other applicable data protection law for the purposes of the administration of the Draw.
  23. For more information on how the Organiser uses or collects personal data of the entrant(s) please see the Organiser’s Privacy Notice for Competitions.
  24. The winner may be asked to take part in reasonable post event publicity and for their name and photographs to be used in such publicity. The winner will be given the chance to object to such publication, or ask for less information to be published.
  25. If any entrant and/or winner wishes to withdraw their consent for use of their name and image for the above purposes at any stage, they should contact the Organiser at MarketingOperations@chartercourtfs.co.uk. This will not affect the lawfulness of any processing carried out by the Organiser before the entrant withdraws their consent.
  26. The winner’s surname and county of residence will be available 14 days after 16 August 2024 by emailing the following address MarketingOperations@chartercourtfs.co.uk.
  27. All entry instructions form part of these terms and conditions.
  28. The Organiser reserves the right to refuse entry, or refuse to award the Prize to anyone in breach of these terms and conditions.
  29. These terms and conditions shall be governed by English law and the courts of England shall have exclusive jurisdiction in respect of any dispute arising in relation to the Draw.