Easy Access ISA key features and summary box
All
27/04/2026
Summary of change EA Notice (Inc ISA)
All
24/04/2026
Fixed Rate Accounts - Guide to our new Online Service
All
24/04/2026
Where you can go for help
All
26/03/2026
Key features and summary box for Easy Access Accounts 2026
All
26/03/2026
Savings Account Conditions – For all accounts applied for from 18 February 2026
All
18/02/2026
Direct debit mandate (Accounts starting with 7)
Mortgages
31/12/2025
Direct debit mandate (Accounts starting with 8 or 08)
Mortgages
31/12/2025
Mortgage terms and conditions
Mortgages
31/12/2025
Your Quarterly Arrears Statement Explained
Mortgages
18/11/2025
Your Quarterly Arrears Statement Explained (Bastion)
Mortgages
18/11/2025
Savings Account Conditions – For all accounts applied for from 16 July 2025
All
16/07/2025
How we’ll put things right – mortgage customers
Mortgages
07/10/2024
Valuation fee scale
Mortgages
07/10/2024
Business savings account – adding or removing an individual
Business Savings
07/10/2024
Business savings proof of ID and address
Business Savings
07/10/2024
FSCS information sheet (Business Account)
Business Savings
07/10/2024
Additional Operator Form
Branches
07/10/2024
Adding an authorised third party form
All
07/10/2024
Deceased customer account(s) closure form - New online services
All
07/10/2024
Grant of representation fee claim form
All
07/10/2024
Monthly Prize Draw Terms and Conditions
All
07/10/2024
Application for missed ISA subscription
ISAs
07/10/2024
Guide to ISA transfer - Transferring your cash ISA
ISAs
07/10/2024
Transferring your ISA to Kent Reliance - cash ISA checklist
ISAs
07/10/2024
Account withdrawal or closure
All
07/10/2024
Bereavement leaflet – savings customers
All
07/10/2024
Deceased customer account(s) closure form - Previous online services
All
07/10/2024
Deceased Notification Reg Form
All
07/10/2024
Form to reclaim funds from a lost account
All
07/10/2024
FSCS information sheet (Savings Account)
All
07/10/2024
Grant of probate fee claim form
All
07/10/2024
How we’ll put things right
All
07/10/2024
Important information about your savings account
All
07/10/2024
Monthly Prize Draw Terms and Conditions
All
07/10/2024
Proof of Name and Address
All
07/10/2024
Standing Order Form
All
07/10/2024
Current interest rate sheet
All
26/09/2024
Savings Account Conditions – For all Bonds applied for between 24 March and 15 July 2025
All
23/09/2024
Bereavement leaflet – mortgage customers
Mortgages
10/07/2024
The Demelza Children’s savings account application form
All
14/07/2023
Business Savings Terms and Conditions
Business Savings
03/07/2023
Online Services Terms and Conditions
All
03/07/2023
Savings General Terms and Conditions
All
03/07/2023
Savings General Terms and Conditions (2019)
All
09/09/2022
Privacy Notice - Website Users
All
01/09/2022
Privacy Notice - Mortgages and Loans
Mortgages
01/06/2022
Privacy Notice - Savings and Investments
All
01/06/2022
Tariff of mortgage charges
Mortgages
01/01/2022
