Important Notice: We are aware of fraudulent investment schemes claiming to be from Kent Reliance. Genuine Kent Reliance savings products are available only through our official channels, including this official Kent Reliance website and through our Branch Network. For further guidance on protecting yourself from fraud, please visit our support hub. If you suspect fraud, contact us immediately on the freephone number 0800 054 6513.
Kent Reliance Online Services
To ensure that our website, online services and portals continue to operate effectively, we occasionally have to take some areas offline to carry out essential maintenance. We schedule this maintenance at times that will cause the least possible disruption to our customers, but to help you plan in advance, here’s a schedule of upcoming maintenance dates and times.
- If you have a username
- If you have a 10-digit user ID
- Choices portal (mortgages)
If you have a username
No maintenance schedule
If you have a 10-digit user ID
Sunday 05 April – Monday 06 April
Unavailable between 7pm, Sunday – 7am, Monday
What can you do:
You can log in to view balances and transactions
You can deposit which will continue to be processed as usual unless we have contacted you to tell you your account will be moving to our new Online Services. In which case please check your email account for details.
ISA products will be unavailable between 5pm on 2 April and 8am on 6 April 2026 while we carry out year end maintenance You won’t be able to apply for new accounts You won’t be able to request withdrawals or transfers You won’t be able to make changes to your account through our Customer Services TeamPlease note: Between 11pm and 4am daily our online services will only be available as a read-only restricted version, whereby you won’t be able to deposit or withdraw funds but will still be able to log on and view your account.
Choice portal
Sunday 05 April – Monday 06 April
Unavailable between 7pm, Sunday – 7am, Monday