Kent Reliance Online Services

To ensure that our website, online services and portals continue to operate effectively, we occasionally have to take some areas offline to carry out essential maintenance.

We schedule this maintenance at times that will cause the least possible disruption to our customers, but to help you plan in advance, here’s a schedule of upcoming maintenance dates and times.

Upcoming maintenance times

Service/area affected

Start date and time

Finish date and time

Online Services for customers who have account numbers
starting with letters such as ABCXXXXXXX and Choices Portal

12.30am Sunday 10 August

10am Sunday 10 August


Between 11pm and 4am our online services will only be available as a read-only restricted version, whereby you won’t be able to deposit or withdraw funds, but will still be able to log on and view your account. There may be occasions where access is unavailable; however, this is temporary and shouldn’t last longer than five minutes.