Upcoming maintenance
Please note that due to scheduled essential maintenance, our services will be unavailable between the following times:
Online Services - For customers who have account starting with numbers such as 999XXXXXX:
• 6-10am Saturday 09 August
• 6-10am Sunday 10 August
Online Services - For customers who have account numbers starting with letters such as ABCXXXXXXX and Choices Portal:
• 12.30-10am Sunday 10 August
We apologise for any inconvenience caused.
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Contact us
We always like to hear from you, so if you are looking for our telephone number, email address or postal address, please see your options below. To serve you better, lets get to know you.
Do you have an existing account with us?
What type of account do you have?
What type of account are you looking to open?
Fixed Rate Bond Or Easy Access Savings
Other savings account
Something else
I have
Please select one option
I manage my account through a branch, by post, or over the phone
How do you login to your account
I have a 10-digit User Identification Number to log in
I have a Username that I created when I opened my account to log in
Please select your savings account sort code
The sort code of my savings account is 62-24-97
The sort code of my savings account is 60-84-56
I'm not sure
Please select one
Fraud prevention
Bereavement
Complaints
Contact us by post
OneSavings Bank
Sunderland
SR43 4AB
Contact us by phone
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
Contact us by email
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Contact us by phone
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
Contact us by email
customerservice@kentreliance.co.uk
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Contact us by post
OneSavings Bank
Sunderland
SR43 4AB
Contact us by phone
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Weekends
- Closed
Bank Holidays
- Closed
Contact us by email
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Contact us by post
OneSavings Bank
Sunderland
SR43 4AB
Contact us by phone
Opening hours
Monday - Friday
- 09:00 - 17:00
Weekends
- Closed
Bank Holidays
- Closed
Contact us by email
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Contact us by post
OneSavings Bank
Sunderland
SR43 4AB
Contact us by phone
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
Contact us by email
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Contact us by phone
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
Contact us by email
customerservice@kentreliance.co.uk
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Contact us by post
OneSavings Bank
Sunderland
SR43 4AB
Contact us by phone
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
Contact us by email
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Contact us by post
OneSavings Bank
Sunderland
SR43 4AB
Contact us by phone
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
Contact us by email
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Contact us by post
OneSavings Bank
Sunderland
SR43 4AB
Contact us by phone
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
Contact us by email
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Contact us by post
OneSavings Bank
Sunderland
SR43 4AB
Contact us by phone
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
Contact us by email
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Contact us by post
OneSavings Bank
Sunderland
SR43 4AB
Contact us by phone
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Weekends
- Closed
Bank Holidays
- Closed
Contact us by email
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.