We always like to hear from you, so if you are looking for our telephone number, email address or postal address, please see your options below. To serve you better, lets get to know you.
As we make improvements for our customers, we're moving some accounts to our new Online Services. This means applications for new ISAs online will not be possible for now.
You can still apply for an ISA in branch during this time.
Online ISA applications will be available again after 21 September.
Fixed Rate Bond Or Easy Access Savings
Other savings account
Something else
I have
I manage my account through a branch, by post, or over the phone
I have a 10-digit User Identification Number to log in
I have a Username that I created to log in
The sort code of my savings account is 62-24-97
The sort code of my savings account is 60-84-56
I'm not sure
Fraud prevention
Bereavement
Complaints
Financial difficulties
I manage my account through a branch, by post, or over the phone
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
I have a 10-digit User Identification Number to log in
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Business savings account
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Weekends
- Closed
Bank Holidays
- Closed
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Mortgages
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Friday
- 09:00 - 17:00
Weekends
- Closed
Bank Holidays
- Closed
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Other Savings Account
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
The sort code of my savings account is 62-24-97
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
To keep your details secure, please don't send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
I have a Username that I created to log in
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
customerservice@kentreliance.co.uk
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
The sort code of my savings account is 60-84-56
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
customerservice@kentreliance.co.uk
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
I'm not sure
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
To keep your details secure, please don't send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
An ISA
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Fixed rate bond, ISA or Easy access savings
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
customerservice@kentreliance.co.uk
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Other Savings Account
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Something else
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Fraud Prevention
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Bereavement
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Saturday
- 09:00 - 14:00
Sunday
- Closed
Bank Holidays
- Closed
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Complaints
OneSavings Bank
Sunderland
SR43 4AB
Opening hours
Monday - Thursday
- 08:00 - 19:00
Friday
- 08:00 - 18:00
Weekends
- Closed
Bank Holidays
- Closed
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
Financial Difficulties
OneSavings Bank
Sunderland
SR43 4AB
To keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Service Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.