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Get in touch

We always like to hear from you, so if you are looking for our telephone number, email address or postal address, please see your options below. You can find out where to find us on our branches page.

Get in touch

To ensure you find the telephone number, email or postal address you need, please select your type of enquiry from the list below.

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For customer service and training purposes, calls may be monitored and/or recorded. We can only provide information about our products and services and we cannot give advice.

For press enquiries

Public Relations
Email: pr@osb.co.uk

How did we do?

After you've contacted us, please complete our survey to let us know how we handled your query. Your feedback will help us improve your customer experience and ensure we can continue to offer services to the highest standards in the future.

If you need to let us know that something has gone wrong, please see our guide to how to complain and we will do our best to put things right.

Complete our survey Complaints

How did we do?

After you've contacted us, please complete our survey to let us know how we handled your query. Your feedback will help us improve your customer experience and ensure we can continue to offer services to the highest standards in the future.

Complete our survey

If you need to let us know that something has gone wrong, please see our guide to how to complain and we will do our best to put things right.

Complaints

Products

Help & Support

Useful Links


Protecting your money FSCS - Protected

© OSB Group PLC 2023

AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year. As every advertisement for a savings product will contain an AER you will be able to compare more easily what return you can expect from your savings over time.

krbs, Kent Reliance Banking Services and Kent Reliance are trading names of OneSavings Bank plc. Registered in England and Wales (company number 7312896). Registered office: Reliance House, Sun Pier, Chatham, Kent, ME4 4ET. OneSavings Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registered number 530504). We subscribe to the Financial Services Compensation Scheme and the Financial Ombudsman Service. Visit the MoneyHelper