Support and downloads

What can we help you with?

Help and FAQs

Support

Fraud and security

Help and FAQs

Business savings

Opening a Business savings account

Running your Business savings account

Business savings account terms and conditions

pdf

Business savings important
information leaflet

pdf

Business Savings proof of ID and Address

PDF

Business savings adding or removing Authorised Users form

pdf

Running your account

Paying money in

Taking money out

Staying in touch

Fees and charges

Lost and forgotten accounts

Nominated and elected accounts

Online services FAQs

Register for online services

Identifying fraud

Branches

Branches FAQs

Find your nearest branch

Parking and public transport

Mortgages

Mortgage FAQs

Coming to the end of your deal

Rates and fees

Mortgages downloads

Mortgages fees and charges

pdf

Residential mortgages general information

pdf

Valuation fee scale

pdf

Life events

Bereavement

Vulnerable customers

 

Other documents

General savings terms and conditions

pdf

Important information leaflet

pdf

Online services terms and conditions

pdf

Current interest rate sheet

pdf

Transfer of cash ISA funds from another provider

pdf

FSCS information leaflet

pdf

Proof of ID and address

pdf

Transferring your cash ISA checklist

pdf

Guide to ISA transfers (Building Societies Association Document)

pdf

Guidance for operating an account for someone else (Building Societies Association Document)

pdf

Standing order form

pdf

Paying in slip

pdf

Withdrawal/closure form

pdf

Additional operator form

pdf

Reclaim funds from lost or forgotten accounts

pdf

KRPS member opt-in form

pdf

KRPS member opt-out form

pdf

Application for missed subscription

pdf

 

© OneSavings Bank plc 2020.

AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year. As every advertisement for a savings product will contain an AER you will be able to compare more easily what return you can expect from your savings over time.

krbs, Kent Reliance Banking Services and Kent Reliance are trading names of OneSavings Bank plc. Registered in England and Wales (company number 7312896). Registered office: Reliance House, Sun Pier, Chatham, Kent, ME4 4ET. OneSavings Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registered number 530504). We subscribe to the Financial Services Compensation Scheme and the Financial Ombudsman Service. Visit the Money Advice Service

Please note that due to scheduled essential maintenance, online services and the choices portal will be unavailable between the hours of Sunday 04 October 2020 7am and 11pm. We apologise for any inconvenience caused.