As part of this commitment, our Fraud and Financial Crime team use their expertise and years of industry experience to keep you informed of the latest scams, giving you the peace of mind you deserve when spending, saving or investing your money.
Fraud and scams are becoming increasingly common and sophisticated, which means falling victim is easier than you think. On this page you’ll find details of the most common scams we’re seeing across the industry, as well as helpful tools and tips to keep yourself alert and informed. From what to do if you fear you’ve been targeted by fraudsters, to the best resources across the web to help you stay one step ahead, we’ve got you covered.
Never disclose your security details, such as your PIN or full password – even to someone you trust
Don’t assume an email request or caller is genuine – people aren’t always who they say they are
Don’t be rushed – a genuine organisation won’t mind waiting to give you time to stop and think
Listen to your instincts – if something feels wrong then it’s usually right to pause and question it
Stay in control – have the confidence to refuse unusual requests for information