Kent Reliance Mortgages

Thank you for your interest in taking out a new mortgage with Kent Reliance. We need to let you know that we are not authorised to provide advice on this. Any assistance we provide is strictly limited to basic information and administration of your request.

We only accept new mortgage applications from appropriately qualified mortgage advisers.

If you need advice, or wish to submit an application, we would suggest speaking to your mortgage adviser. If you do not have a mortgage adviser, you’ll find a list of mortgage advisers in your local area at unbiased.co.uk.

Residential shared ownership representative example

A Capital Repayment mortgage of £1,809,000.00 payable over 35 years initially on a fixed rate for 2 years at 7.19% and then on a tracker rate for the remaining 33 years at 3.49% above 5.25% (Bank of England Base Rate) giving a current rate payable of 8.74% (variable) would require 24 monthly payments of £11,828.42 and 396 monthly payments of £13,808.35.

The total amount payable would be £5,754,108.68 made up of the loan amount plus interest (£5,747,441.18) and a product fee £4,522.50, valuation fee £2,070, funds transfer fee £25, and a redemption administration fee £50.

The overall cost for comparison is 8.8% APRC representative.

If you are coming to the end of your deal, we will contact you via post, including a Mortgage Choice application form.

You can choose to have your mortgage broker apply on your behalf – or apply yourself by returning the application form provided or through our Mortgage Choices Online portal.

Table explained

Mortgage type

Tracker rate: a rate based on Bank of England Base Rate (BBR) plus the agreed set percentage as stated in your mortgage offer.

The interest rate will change when BBR changes. Please note that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

Term

The duration of any initial rate.

Initial rate

The rate charged for the term of the mortgage deal.

Revert rate

At the end of any initial deal, the interest rate will revert to the Bank of England Base Rate (BBR) tracker. All of our BBR products have a floor.

This means that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

APRC

APRC stands for Annual Percentage Rate of Charge. It is used as a means of comparison for financial services products and takes into account the total amount of interest and any fees applied to your mortgage.

Product fee

This is the fee charged for arranging your mortgage.

Early repayment charge

This is the charge you pay to Kent Reliance if you repay all or part of your mortgage earlier than the end of the agreed term or deal period or make an additional payment of more than £499 in any month. This may also be payable if you move house and are not able to take the mortgage to the new property, or if you remortgage during the initial rate period of your mortgage. An early repayment charge is typically expressed as a percentage of the loan amount so if a mortgage has an early repayment charge of 1% of the mortgage balance, on a £100,000 mortgage that would equate to an early repayment charge of £1,000.

Notes about our mortgage products

The Standard variable rate can vary in line with the general level of interest rates and economic conditions.

A list of our fees and charges accompanies all Mortgage Illustrations.

The minimum mortgage term is 2 years and the maximum 35.

These mortgage products are portable. Even if you move home during the initial special deal period of a mortgage, the remaining benefits (up to the outstanding balance of your existing mortgage) of that special deal can be transferred to your new mortgage with us, subject to our lending criteria at the time of any move. In this case, any early repayment charges will not be charged but the existing rate will not apply to any additional funds that you borrow.

For interest-only or part repayment/part interest-only, it is your responsibility to ensure you have sufficient funds available at the end of the term with which to repay the loan.

All loans are subject to availability, status, valuation and approval, and are available in England and Wales only. Applicants must be aged 18 or over and security will be required on the property. Written quotations available on request.

Important

Kent Reliance is not authorised by the Financial Conduct Authority to provide advice on what mortgage product is most suitable for you. Any assistance we provide is strictly limited to basic information and administration of your request.

Kent Reliance is providing you with this information on an execution-only basis, that is, no advice has been provided. In provision of this service Kent Reliance is not required to assess the suitability of this regulated mortgage contract, changes or transactions and you will not benefit from the protection of the Financial Conduct Authority's rules on assessing suitability.

If you require advice, we would suggest speaking to your mortgage adviser. If you do not have a mortgage adviser, then the website unbiased.co.uk can provide lists of mortgage advisers in your local area.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Residential shared ownership representative example

A Capital Repayment mortgage of £1,809,000.00 payable over 35 years initially on a fixed rate for 2 years at 7.19% and then on a tracker rate for the remaining 33 years at 3.49% above 5.25% (Bank of England Base Rate) giving a current rate payable of 8.74% (variable) would require 24 monthly payments of £11,828.42 and 396 monthly payments of £13,808.35.

The total amount payable would be £5,754,108.68 made up of the loan amount plus interest (£5,747,441.18) and a product fee £4,522.50, valuation fee £2,070, funds transfer fee £25, and a redemption administration fee £50.

The overall cost for comparison is 8.8% APRC representative.

If you are coming to the end of your deal, we will contact you via post, including a Mortgage Choice application form.

You can choose to have your mortgage broker apply on your behalf – or apply yourself by returning the application form provided or through our Mortgage Choices Online portal.

Once we have received your choice, we will send you a Choices offer document containing an illustration of the key features of your chosen product, along with a Declaration form. You will need to sign both of these and return them to us before your current mortgage deal ends.

If we do not hear from you or receive your completed Declaration and Offer Acceptance forms before your current deal ends, your mortgage will revert to the interest rate which was confirmed in your original mortgage offer.

Table explained

Mortgage type

Tracker rate: a rate based on Bank of England Base Rate (BBR) plus the agreed set percentage as stated in your mortgage offer.

The interest rate will change when BBR changes. Please note that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

Term

The duration of any initial rate.

Initial rate

The rate charged for the term of the mortgage deal.

Revert rate

At the end of any initial deal, the interest rate will revert to the Bank of England Base Rate (BBR) tracker. All of our BBR products have a floor.

This means that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

APRC

APRC stands for Annual Percentage Rate of Charge. It is used as a means of comparison for financial services products and takes into account the total amount of interest and any fees applied to your mortgage.

Product fee

This is the fee charged for arranging your mortgage.

Early repayment charge

This is the charge you pay to Kent Reliance if you repay all or part of your mortgage earlier than the end of the agreed term or deal period or make an additional payment of more than £499 in any month. This may also be payable if you move house and are not able to take the mortgage to the new property, or if you remortgage during the initial rate period of your mortgage. An early repayment charge is typically expressed as a percentage of the loan amount so if a mortgage has an early repayment charge of 1% of the mortgage balance, on a £100,000 mortgage that would equate to an early repayment charge of £1,000.

Notes about our mortgage products

The Standard variable rate can vary in line with the general level of interest rates and economic conditions.

A list of our fees and charges accompanies all Mortgage Illustrations.

The minimum mortgage term is 2 years and the maximum 35.

These mortgage products are portable. Even if you move home during the initial special deal period of a mortgage, the remaining benefits (up to the outstanding balance of your existing mortgage) of that special deal can be transferred to your new mortgage with us, subject to our lending criteria at the time of any move. In this case, any early repayment charges will not be charged but the existing rate will not apply to any additional funds that you borrow.

For interest-only or part repayment/part interest-only, it is your responsibility to ensure you have sufficient funds available at the end of the term with which to repay the loan.

All loans are subject to availability, status, valuation and approval, and are available in England and Wales only. Applicants must be aged 18 or over and security will be required on the property. Written quotations available on request.

Important

Kent Reliance is not authorised by the Financial Conduct Authority to provide advice on what mortgage product is most suitable for you. Any assistance we provide is strictly limited to basic information and administration of your request.

Kent Reliance is providing you with this information on an execution-only basis, that is, no advice has been provided. In provision of this service Kent Reliance is not required to assess the suitability of this regulated mortgage contract, changes or transactions and you will not benefit from the protection of the Financial Conduct Authority's rules on assessing suitability.

If you require advice, we would suggest speaking to your mortgage adviser. If you do not have a mortgage adviser, then the website unbiased.co.uk can provide lists of mortgage advisers in your local area.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Buy to let representative example

An Interest Only mortgage of £296,234.33 payable over 30 years initially on a fixed rate for 2 years at 5.74% and then on a tracker rate for the remaining 28 years at 3.25% above 5.25% (Bank of England Base Rate) giving a current rate payable of 8.50% (variable) would require 24 monthly payments of £1,445.45 and 336 monthly payments of £2,140.47.

The total amount payable would be £1,056,592.74 made up of the loan amount plus interest (£1,050,123.05) and a product fee £5,924.69, valuation fee £470, funds transfer fee £25, and a redemption administration fee £50.

The overall cost for comparison is 8.6% APRC representative.

If you are coming to the end of your deal, we will contact you via post, including a Mortgage Choice application form.

You can choose to have your mortgage broker apply on your behalf – or apply yourself by returning the application form provided or through our Mortgage Choices Online portal.

Table explained

Mortgage type

Tracker rate: a rate based on Bank of England Base Rate (BBR) plus the agreed set percentage as stated in your mortgage offer.

The interest rate will change when BBR changes. Please note that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

Term

The duration of any initial rate.

Initial rate

The rate charged for the term of the mortgage deal.

Revert rate

At the end of any initial deal, the interest rate will revert to the Bank of England Base Rate (BBR) tracker. All of our BBR products have a floor.

This means that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

APRC

APRC stands for Annual Percentage Rate of Charge. It is used as a means of comparison for financial services products and takes into account the total amount of interest and any fees applied to your mortgage.

Product fee

This is the fee charged for arranging your mortgage.

Early repayment charge

This is the charge you pay to Kent Reliance if you repay all or part of your mortgage earlier than the end of the agreed term or deal period or make an additional payment of more than £499 in any month. This may also be payable if you move house and are not able to take the mortgage to the new property, or if you remortgage during the initial rate period of your mortgage. An early repayment charge is typically expressed as a percentage of the loan amount so if a mortgage has an early repayment charge of 1% of the mortgage balance, on a £100,000 mortgage that would equate to an early repayment charge of £1,000.

Notes about our mortgage products

At the end of any initial deal, the interest rate will revert to the Bank of England Base Rate (BBR) tracker. All of our BBR products have a floor. This means that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

A list of our fees and charges accompanies all Mortgage Illustrations.

The minimum mortgage term is 2 years and the maximum 35.

These mortgage products are portable. Even if you move home during the initial special deal period of a mortgage, the remaining benefits (up to the outstanding balance of your existing mortgage) of that special deal can be transferred to your new mortgage with us, subject to our lending criteria at the time of any move. In this case, any early repayment charges will not be charged but the existing rate will not apply to any additional funds that you borrow.

For interest-only or part repayment/part interest-only, it is your responsibility to ensure you have sufficient funds available at the end of the term with which to repay the loan.

All loans are subject to availability, status, valuation and approval, and are available in England and Wales only. Applicants must be aged 18 or over and security will be required on the property. Written quotations available on request.

Important

Kent Reliance is not authorised by the Financial Conduct Authority to provide advice on what mortgage product is most suitable for you. Any assistance we provide is strictly limited to basic information and administration of your request.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

The products and/or services featured above are not regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Buy to let representative example

An Interest Only mortgage of £296,234.33 payable over 30 years initially on a fixed rate for 2 years at 5.74% and then on a tracker rate for the remaining 28 years at 3.25% above 5.25% (Bank of England Base Rate) giving a current rate payable of 8.50% (variable) would require 24 monthly payments of £1,445.45 and 336 monthly payments of £2,140.47.

The total amount payable would be £1,056,592.74 made up of the loan amount plus interest (£1,050,123.05) and a product fee £5,924.69, valuation fee £470, funds transfer fee £25, and a redemption administration fee £50.

The overall cost for comparison is 8.6% APRC representative.

If you are coming to the end of your deal, we will contact you via post, including a Mortgage Choice application form.

You can choose to have your mortgage broker apply on your behalf – or apply yourself by returning the application form provided or through our Mortgage Choices Online portal.

Once we have received your choice, we will send you a Choices offer document containing an illustration of the key features of your chosen product, along with a Declaration Form. You will need to sign both of these and return them to us before your current mortgage deal ends.

If we do not hear from you or receive your completed Declaration and Offer Acceptance forms before your current deal ends, your mortgage will revert to the interest rate which was confirmed in your original mortgage offer.

Table explained

Mortgage type

Tracker rate: a rate based on Bank of England Base Rate (BBR) plus the agreed set percentage as stated in your mortgage offer.

The interest rate will change when BBR changes. Please note that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

Term

The duration of any initial rate.

Initial rate

The rate charged for the term of the mortgage deal.

Revert rate

At the end of any initial deal, the interest rate will revert to the Bank of England Base Rate (BBR) tracker. All of our BBR products have a floor.

This means that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

APRC

APRC stands for Annual Percentage Rate of Charge. It is used as a means of comparison for financial services products and takes into account the total amount of interest and any fees applied to your mortgage.

Product fee

This is the fee charged for arranging your mortgage.

Early repayment charge

This is the charge you pay to Kent Reliance if you repay all or part of your mortgage earlier than the end of the agreed term or deal period or make an additional payment of more than £499 in any month. This may also be payable if you move house and are not able to take the mortgage to the new property, or if you remortgage during the initial rate period of your mortgage. An early repayment charge is typically expressed as a percentage of the loan amount so if a mortgage has an early repayment charge of 1% of the mortgage balance, on a £100,000 mortgage that would equate to an early repayment charge of £1,000.

Notes about our mortgage products

At the end of any initial deal, the interest rate will revert to the Bank of England Base Rate (BBR) tracker. All of our BBR products have a floor. This means that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

A list of our fees and charges accompanies all Mortgage Illustrations.

The minimum mortgage term is 2 years and the maximum 35.

These mortgage products are portable. Even if you move home during the initial special deal period of a mortgage, the remaining benefits (up to the outstanding balance of your existing mortgage) of that special deal can be transferred to your new mortgage with us, subject to our lending criteria at the time of any move. In this case, any early repayment charges will not be charged but the existing rate will not apply to any additional funds that you borrow.

For interest-only or part repayment/part interest-only, it is your responsibility to ensure you have sufficient funds available at the end of the term with which to repay the loan.

All loans are subject to availability, status, valuation and approval, and are available in England and Wales only. Applicants must be aged 18 or over and security will be required on the property. Written quotations available on request.

Important

Kent Reliance is not authorised by the Financial Conduct Authority to provide advice on what mortgage product is most suitable for you. Any assistance we provide is strictly limited to basic information and administration of your request.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

The products and/or services featured above are not regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Residential representative example

A Capital Repayment mortgage of £1,809,000.00 payable over 35 years initially on a fixed rate for 2 years at 7.19% and then on a tracker rate for the remaining 33 years at 3.49% above 5.25% (Bank of England Base Rate) giving a current rate payable of 8.74% (variable) would require 24 monthly payments of £11,828.42 and 396 monthly payments of £13,808.35.

The total amount payable would be £5,754,108.68 made up of the loan amount plus interest (£5,747,441.18) and a product fee £4,522.50, valuation fee £2,070, funds transfer fee £25, and a redemption administration fee £50.

The overall cost for comparison is 8.8% APRC representative.

If you are coming to the end of your deal, we will contact you via post, including a Mortgage Choices application form.

You can choose to have your mortgage broker apply on your behalf – or apply yourself by returning the application form provided, or through our Mortgage Choices Online portal.

Table explained

Mortgage type

Tracker rate: a rate based on Bank of England Base Rate (BBR) plus the agreed set percentage as stated in your mortgage offer.

The interest rate will change when BBR changes. Please note that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

Term

The duration of any initial rate.

Initial rate

The rate charged for the term of the mortgage deal.

Revert rate

At the end of any initial deal, the interest rate will revert to the Bank of England Base Rate (BBR) tracker. All of our BBR products have a floor.

This means that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

APRC

APRC stands for Annual Percentage Rate of Charge. It is used as a means of comparison for financial services products and takes into account the total amount of interest and any fees applied to your mortgage.

Product fee

This is the fee charged for arranging your mortgage.

Early repayment charge

This is the charge you pay to Kent Reliance if you repay all or part of your mortgage earlier than the end of the agreed term or deal period or make an additional payment of more than £499 in any month. This may also be payable if you move house and are not able to take the mortgage to the new property, or if you remortgage during the initial rate period of your mortgage. An early repayment charge is typically expressed as a percentage of the loan amount so if a mortgage has an early repayment charge of 1% of the mortgage balance, on a £100,000 mortgage that would equate to an early repayment charge of £1,000.

Notes about our mortgage products

The Standard variable rate can vary in line with the general level of interest rates and economic conditions.

A list of our fees and charges accompanies all Mortgage Illustrations.

The minimum mortgage term is 2 years and the maximum 35.

These mortgage products are portable. Even if you move home during the initial special deal period of a mortgage, the remaining benefits (up to the outstanding balance of your existing mortgage) of that special deal can be transferred to your new mortgage with us, subject to our lending criteria at the time of any move. In this case, any early repayment charges will not be charged but the existing rate will not apply to any additional funds that you borrow.

For interest-only or part repayment/part interest-only, it is your responsibility to ensure you have sufficient funds available at the end of the term with which to repay the loan.

All loans are subject to availability, status, valuation and approval, and are available in England and Wales only. Applicants must be aged 18 or over and security will be required on the property. Written quotations available on request.

Important

Kent Reliance is not authorised by the Financial Conduct Authority to provide advice on what mortgage product is most suitable for you. Any assistance we provide is strictly limited to basic information and administration of your request.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Residential representative example

A Capital Repayment mortgage of £1,809,000.00 payable over 35 years initially on a fixed rate for 2 years at 7.19% and then on a tracker rate for the remaining 33 years at 3.49% above 5.25% (Bank of England Base Rate) giving a current rate payable of 8.74% (variable) would require 24 monthly payments of £11,828.42 and 396 monthly payments of £13,808.35.

The total amount payable would be £5,754,108.68 made up of the loan amount plus interest (£5,747,441.18) and a product fee £4,522.50, valuation fee £2,070, funds transfer fee £25, and a redemption administration fee £50.

The overall cost for comparison is 8.8% APRC representative.

If you are coming to the end of your deal, we will contact you via post, including a Mortgage Choices application form.

You can choose to have your mortgage broker apply on your behalf – or apply yourself by returning the application form provided, or through our Mortgage Choices Online portal.

Once we have received your choice, we will send you a Choices offer document containing an illustration of the key features of your chosen product, along with a Declaration form. You will need to sign both of these and return them to us before your current mortgage deal ends.

If we do not hear from you or receive your completed Declaration and Offer Acceptance forms before your current deal ends, your mortgage will revert to the interest rate which was confirmed in your original mortgage offer.

Table explained

Mortgage type

Tracker rate: a rate based on Bank of England Base Rate (BBR) plus the agreed set percentage as stated in your mortgage offer.

The interest rate will change when BBR changes. Please note that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

Term

The duration of any initial rate.

Initial rate

The rate charged for the term of the mortgage deal.

Revert rate

At the end of any initial deal, the interest rate will revert to the Bank of England Base Rate (BBR) tracker. All of our BBR products have a floor.

This means that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

APRC

APRC stands for Annual Percentage Rate of Charge. It is used as a means of comparison for financial services products and takes into account the total amount of interest and any fees applied to your mortgage.

Product fee

This is the fee charged for arranging your mortgage.

Early repayment charge

This is the charge you pay to Kent Reliance if you repay all or part of your mortgage earlier than the end of the agreed term or deal period or make an additional payment of more than £499 in any month. This may also be payable if you move house and are not able to take the mortgage to the new property, or if you remortgage during the initial rate period of your mortgage. An early repayment charge is typically expressed as a percentage of the loan amount so if a mortgage has an early repayment charge of 1% of the mortgage balance, on a £100,000 mortgage that would equate to an early repayment charge of £1,000.

Notes about our mortgage products

The Standard variable rate can vary in line with the general level of interest rates and economic conditions.

A list of our fees and charges accompanies all Mortgage Illustrations.

The minimum mortgage term is 2 years and the maximum 35.

These mortgage products are portable. Even if you move home during the initial special deal period of a mortgage, the remaining benefits (up to the outstanding balance of your existing mortgage) of that special deal can be transferred to your new mortgage with us, subject to our lending criteria at the time of any move. In this case, any early repayment charges will not be charged but the existing rate will not apply to any additional funds that you borrow.

For interest-only or part repayment/part interest-only, it is your responsibility to ensure you have sufficient funds available at the end of the term with which to repay the loan.

All loans are subject to availability, status, valuation and approval, and are available in England and Wales only. Applicants must be aged 18 or over and security will be required on the property. Written quotations available on request.

Important

Kent Reliance is not authorised by the Financial Conduct Authority to provide advice on what mortgage product is most suitable for you. Any assistance we provide is strictly limited to basic information and administration of your request.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Buy to let ex-pat representative example

An Interest Only mortgage of £296,234.33 payable over 30 years initially on a fixed rate for 2 years at 5.74% and then on a tracker rate for the remaining 28 years at 3.25% above 5.25% (Bank of England Base Rate) giving a current rate payable of 8.50% (variable) would require 24 monthly payments of £1,445.45 and 336 monthly payments of £2,140.47.

The total amount payable would be £1,056,592.74 made up of the loan amount plus interest (£1,050,123.05) and a product fee £5,924.69, valuation fee £470, funds transfer fee £25, and a redemption administration fee £50.

The overall cost for comparison is 8.6% APRC representative.

If you are coming to the end of your deal, we will contact you via post, including a Mortgage Choice application form.

You can choose to have your mortgage broker apply on your behalf – or apply yourself by returning the application form provided or through our Mortgage Choices Online portal.

Table explained

Mortgage type

Tracker rate: a rate based on Bank of England Base Rate (BBR) plus the agreed set percentage as stated in your mortgage offer.

The interest rate will change when BBR changes. Please note that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

Term

The duration of any initial rate.

Initial rate

The rate charged for the term of the mortgage deal.

Revert rate

At the end of any initial deal, the interest rate will revert to the Bank of England Base Rate (BBR) tracker. All of our BBR products have a floor.

This means that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

APRC

APRC stands for Annual Percentage Rate of Charge. It is used as a means of comparison for financial services products and takes into account the total amount of interest and any fees applied to your mortgage.

Product fee

This is the fee charged for arranging your mortgage.

Early repayment charge

This is the charge you pay to Kent Reliance if you repay all or part of your mortgage earlier than the end of the agreed term or deal period or make an additional payment of more than £499 in any month. This may also be payable if you move house and are not able to take the mortgage to the new property, or if you remortgage during the initial rate period of your mortgage. An early repayment charge is typically expressed as a percentage of the loan amount so if a mortgage has an early repayment charge of 1% of the mortgage balance, on a £100,000 mortgage that would equate to an early repayment charge of £1,000.

Notes about our mortgage products

At the end of any initial deal, the interest rate will revert to the Bank of England Base Rate (BBR) tracker. All of our BBR products have a floor. This means that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

A list of our fees and charges accompanies all Mortgage Illustrations.

The minimum mortgage term is 2 years and the maximum 35.

These mortgage products are portable. Even if you move home during the initial special deal period of a mortgage, the remaining benefits (up to the outstanding balance of your existing mortgage) of that special deal can be transferred to your new mortgage with us, subject to our lending criteria at the time of any move. In this case, any early repayment charges will not be charged but the existing rate will not apply to any additional funds that you borrow.

For interest-only or part repayment/part interest-only, it is your responsibility to ensure you have sufficient funds available at the end of the term with which to repay the loan.

All loans are subject to availability, status, valuation and approval, and are available in England and Wales only. Applicants must be aged 18 or over and security will be required on the property. Written quotations available on request.

Important

Kent Reliance is not authorised by the Financial Conduct Authority to provide advice on what mortgage product is most suitable for you. Any assistance we provide is strictly limited to basic information and administration of your request.

Kent Reliance is providing you with this information on an execution-only basis, that is, no advice has been provided. In provision of this service Kent Reliance is not required to assess the suitability of this regulated mortgage contract, changes or transactions and you will not benefit from the protection of the Financial Conduct Authority's rules on assessing suitability.

If you require advice, we would suggest speaking to your mortgage adviser. If you do not have a mortgage adviser, then the website unbiased.co.uk can provide lists of mortgage advisers in your local area.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

The products and/or services featured above are not regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Buy to let ex-pat representative example

An Interest Only mortgage of £296,234.33 payable over 30 years initially on a fixed rate for 2 years at 5.74% and then on a tracker rate for the remaining 28 years at 3.25% above 5.25% (Bank of England Base Rate) giving a current rate payable of 8.50% (variable) would require 24 monthly payments of £1,445.45 and 336 monthly payments of £2,140.47.

The total amount payable would be £1,056,592.74 made up of the loan amount plus interest (£1,050,123.05) and a product fee £5,924.69, valuation fee £470, funds transfer fee £25, and a redemption administration fee £50.

The overall cost for comparison is 8.6% APRC representative.

If you are coming to the end of your deal, we will contact you via post, including a Mortgage Choice application form.

You can choose to have your mortgage broker apply on your behalf – or apply yourself by returning the application form provided or through our Mortgage Choices Online portal.

Once we have received your choice, we will send you a Choices offer document containing an illustration of the key features of your chosen product, along with a Declaration form. You will need to sign both of these and return them to us before your current mortgage deal ends.

If we do not hear from you or receive your completed Declaration and Offer Acceptance forms before your current deal ends, your mortgage will revert to the interest rate which was confirmed in your original mortgage offer.

Table explained

Mortgage type

Tracker rate: a rate based on Bank of England Base Rate (BBR) plus the agreed set percentage as stated in your mortgage offer.

The interest rate will change when BBR changes. Please note that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

Term

The duration of any initial rate.

Initial rate

The rate charged for the term of the mortgage deal.

Revert rate

At the end of any initial deal, the interest rate will revert to the Bank of England Base Rate (BBR) tracker. All of our BBR products have a floor.

This means that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

APRC

APRC stands for Annual Percentage Rate of Charge. It is used as a means of comparison for financial services products and takes into account the total amount of interest and any fees applied to your mortgage.

Product fee

This is the fee charged for arranging your mortgage.

Early repayment charge

This is the charge you pay to Kent Reliance if you repay all or part of your mortgage earlier than the end of the agreed term or deal period or make an additional payment of more than £499 in any month. This may also be payable if you move house and are not able to take the mortgage to the new property, or if you remortgage during the initial rate period of your mortgage. An early repayment charge is typically expressed as a percentage of the loan amount so if a mortgage has an early repayment charge of 1% of the mortgage balance, on a £100,000 mortgage that would equate to an early repayment charge of £1,000.

Notes about our mortgage products

At the end of any initial deal, the interest rate will revert to the Bank of England Base Rate (BBR) tracker. All of our BBR products have a floor. This means that if BBR were to fall to 0.00% or less the rate payable will be 0.00%, plus the agreed set percentage above BBR. This means that the rate payable will never go below 0.00% plus the additional percentage rate of the tracker mortgage.

A list of our fees and charges accompanies all Mortgage Illustrations.

The minimum mortgage term is 2 years and the maximum 35.

These mortgage products are portable. Even if you move home during the initial special deal period of a mortgage, the remaining benefits (up to the outstanding balance of your existing mortgage) of that special deal can be transferred to your new mortgage with us, subject to our lending criteria at the time of any move. In this case, any early repayment charges will not be charged but the existing rate will not apply to any additional funds that you borrow.

For interest-only or part repayment/part interest-only, it is your responsibility to ensure you have sufficient funds available at the end of the term with which to repay the loan.

All loans are subject to availability, status, valuation and approval, and are available in England and Wales only. Applicants must be aged 18 or over and security will be required on the property. Written quotations available on request.

Important

Kent Reliance is not authorised by the Financial Conduct Authority to provide advice on what mortgage product is most suitable for you. Any assistance we provide is strictly limited to basic information and administration of your request.

Kent Reliance is providing you with this information on an execution-only basis, that is, no advice has been provided. In provision of this service Kent Reliance is not required to assess the suitability of this regulated mortgage contract, changes or transactions and you will not benefit from the protection of the Financial Conduct Authority's rules on assessing suitability.

If you require advice, we would suggest speaking to your mortgage adviser. If you do not have a mortgage adviser, then the website unbiased.co.uk can provide lists of mortgage advisers in your local area.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

The products and/or services featured above are not regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Our residential mortgages are usually portable, meaning that – unless stated otherwise – you can move your current deal to your new home. This means that the majority of our residential mortgage customers continue to benefit from our mortgage deals.

Please refer to your mortgage offer for details of the portability of your current mortgage. You must apply through an appropriately qualified mortgage adviser. If you do not have a mortgage adviser, you’ll find a list of mortgage advisers in your local area at unbiased.co.uk.

We will try and help you. The following explains our process and how we will treat you fairly. It details what steps you should take to help yourself if you are having difficulties or may be about to have difficulties in paying your mortgage.

You may want to talk to a professional adviser, such as a debt counsellor or a lawyer, before you change your mortgage arrangements. We would strongly advise you seek independent, free, debt advice.

Download this information as a printable PDF.

What you can do

• Tell us as soon as possible if you are having problems meeting your mortgage repayments or if you think you might experience problems.
• Seek debt advice if you would like help with managing your finances.
• Get back to us quickly if we try to contact you.
• Make sure you keep any other people paying the mortgage and anyone guaranteeing the mortgage, up to date with what is happening.
• Keep to any payment plan we agree with you, or tell us if there is a change in your circumstances which may affect the arrangement. If you do not make the agreed payments, we might have to go to court which may result in us repossessing your property.
• Check whether you are eligible and can get any state benefits or tax credits which could help to increase your income.
• If you have an insurance policy, check whether it would help with your payments.
• Tell us if you leave the property and move to a new address.

We will

• Contact you as soon as possible to discuss your situation.
• If you want, we will talk to an agency on your behalf which provides debt advice (for example the Citizens’ Advice Bureau).
• Give you reasonable time to pay back the arrears.
• Only start possession proceedings if we cannot resolve the situation with you.
• Only as a last resort will we take possession of your property.

We may be able to

• Arrange a new payment plan with you, taking your personal financial circumstances into account.
• Change the way you make your payments or the date that you make them.
• Allow you to pay back your mortgage over a longer period of time to reduce your monthly payments. We can only do this if you are currently making payments on a repayment basis or repaying the capital and interest, not on an interest only repayment basis.
• Change the type of mortgage you have.

If we can agree one of these options with you we will explain how it would work and give you time to consider it. If we cannot offer any of these options we will tell you why not and we may agree to you remaining in the property to sell the property yourself, depending on your circumstances.

Costs and charges

If you are in arrears, we may charge you for reasonable administrative and legal costs. We will tell you about what costs there will be and the amount you will have to pay.

If we cannot agree on a solution

• We may send a debt counsellor to see you to discuss your financial circumstances and the cost of this visit may be charged to your mortgage account.
• We may go to court and start proceedings to repossess your home. If proceedings take place, we strongly recommend that you attend the court and that you seek independent debt advice.
• Starting court proceedings does not necessarily mean that we will take possession of your home. We will keep trying to resolve the situation with you. Possession is a last resort.
• Before we take possession of your home, we will remind you that you should get in touch with your local authority to see if they can find you somewhere else to live.

If we take possession of your home

• We will sell it for the best price we can reasonably get. We will market it and try to sell it as soon as possible.
• We will give you reasonable time to remove your possessions from your home.
• We will use the money received from selling your home to pay your mortgage and any other loans or charges or, in the case of shared ownership properties, any retained interest of the Housing Association.
• If there is any money left over this will be paid to you.

If selling your home does not raise enough money to pay off the mortgage in full.

• If there is not enough money from the sale to pay the whole mortgage, you will still owe us the amount that is left (a shortfall debt). We will tell you what this is as soon as possible.
• We will take account of your income and outgoings when agreeing a payment plan with you for payment of this shortfall debt. If we cannot agree a suitable plan, we may go to court to get the shortfall debt repaid and you may have to pay additional court costs.
• If you bought your home with other borrowers each of you is responsible for all of the money borrowed. This is true even if each of you normally only pay part of the mortgage.
• We will contact you within three years of selling your property to arrange for you to pay back what you still owe.
• If a shortfall debt is not paid it could affect whether you are able to get credit in the future.

Complaints

If you do not think we have treated you fairly, you can complain to us and if your complaint is not dealt with to your satisfaction you may then take it to the Financial Ombudsman.

The Financial Ombudsman Service provides a free and independent service for consumers and can be contacted at:

The Financial Ombudsman Service
Exchange Tower
London E14 9SR
T: 0800 0234567

Other issues

Some companies may offer you new loans or even invite you to sell your property to them and then lease it back as a way of resolving your short term financial difficulty. Please be careful, as such actions may not be in your long term best interests. We suggest that you seek independent advice before entering into any such arrangement.

You may be thinking about handing the keys to the property to us. If you do this, you will still owe us any outstanding debt, so we would advise you to discuss this option with us before taking such action.

If you have a shared ownership property, the Housing Association may be able to offer you assistance to enable you to remain in your home. We suggest that you contact them to see if they have any scheme available which would be able to help you.

If you took all or any part of your mortgage on an interest-only basis, the monthly payments you make only cover the interest charged. Your mortgage offer and your Annual Statement will tell you if you have an interest-only or part and part loan.

By only paying the interest element of the loan this means that at the end of your mortgage the capital amount borrowed will still be outstanding, and you will be required to repay this balance in full.

To provide the funds to repay the mortgage balance you should have a repayment strategy in place. This could be a product such as an endowment, pension or savings plan.

You will receive letters from us during the term of your mortgage that highlight the importance of regularly reviewing your repayment strategy to ensure it remains viable to produce the amount you need to pay off your mortgage balance at the end of the term.

Important action

• Review your repayment strategy regularly during the term of your mortgage to make sure it is on track for what you need. Check with your plan provider if you have any concerns, but please note we do not provide advice on appropriate repayment strategies, nor make any guarantees that any plan(s) you hold would be sufficient to repay the outstanding balance.
• Periodically we will ask you to provide information about your repayment strategy and we would urge you to respond to these requests using the response slip provided at the time.
• Please remember it is your responsibility to ensure you have sufficient funds to repay your outstanding balance at the end of the mortgage term. If you are unable to do so we will assist wherever possible, but our final recourse could be legal action to repossess your home.

If you have any concerns over repaying your interest-only mortgage you can contact us in writing at OneSavings Bank, Sunderland, SR43 4AB or call our dedicated interest-only mortgage customer helpline 0345 122 0777* (lines are open Monday-Friday 9.00 to 5.00).

*For customer service and training purposes, calls with Kent Reliance may be monitored and/or recorded.

If your financial circumstances improve, you may wish to pay your mortgage off more quickly, either by paying a little more each month or by paying a lump sum.

It may be possible to make lump sum payments or overpayments to your mortgage, depending on the mortgage product you have chosen. However, some products do carry an early repayment charge, so you should check the terms of your Mortgage Offer carefully before making any lump sum payments. 

If you are thinking of making an additional payment to your mortgage, contact us first to find out how an overpayment or lump sum payment would affect your account. You can speak to our Mortgage Servicing Team on 0345 122 0033* for information. Lines are open: Monday-Friday 8.30am-5pm, Saturday 9am-1pm, closed on Sundays and bank holidays.

Transfer of Equity

If you need to add or remove one or more people from/to your mortgage, you will need to apply for a Transfer of Equity. Our standard affordability criteria will apply. There will be an application fee, as listed on our mortgage fees and charges.

Kent Reliance is not authorised to provide advice on this. Any assistance we provide is strictly limited to basic information and administration of your request. If you require advice, or wish to submit an application, we suggest you speak to your mortgage adviser. If you do not have a mortgage adviser, you’ll find a list of mortgage advisers in your local area at unbiased.co.uk.

Kent Reliance is providing you with this information on an execution-only basis. We are not required to assess the suitability of this regulated mortgage contract, changes or transactions, and you will not benefit from the protection of the Financial Conduct Authority's rules on assessing suitability.

Changing my correspondence address

If you wish to change your correspondence address, you can write to us at OneSavings Bank, Sunderland, SR43 4AB. Alternatively we can accept a verbal request over the phone.

When contacting us to discuss your change of address request we’ll require you to provide the following information:

• your account number
• account name
• confirmation of old and new address
• the date this address change needs to take affect from

This needs to be completed by the relevant signatories, as detailed below.

For limited company accounts:

If the main correspondence address of the company is changing, all signatories will be required to sign the written request. Requests via phone will need to be completed by all signatories.

If one of the directors is changing their residential address (and the main correspondence address is staying the same), only that director needs to contact us to confirm the request.

For buy to let properties:

If joint customers are both moving, we need the signatures of all parties if you’re confirming your changes via letter. If you’re calling us, we’ll need both customers to contact us to authorise the change.

If the correspondence address is different for each party to the mortgage, we only need a signature or phone call from the customer who wishes to change their correspondence address.