Please select from the options below to see how we can help you
I’m coming to the end of my deal
If your mortgage term is coming to an end, you can explore what options are available.
See what’s available
My circumstances are changing
If your circumstances have changed then please find out more using the links below.
How we can help
I'm experiencing financial difficulties
If you're experiencing financial difficulty there are ways we can support you.
How we can support
How does the BOE rate change affect me?
Please visit the Bank of England website for further information.
Find out moreI’m coming to the end of my deal
I’m struggling to pay my mortgage
We know it can be hard to talk about your finances but if you’ve missed a payment - or think you might miss one - we’re here to help you.
We have a fully trained and experienced team who will work with you to understand your circumstances and find a manageable solution.
We can also signpost you to free impartial advice if you need further support.
Your mortgage is a priority debt, so if you’re worried you could miss a payment, then contact us as soon as possible so we can provide early assistance. If you have a representative who supports you with managing your finances, we can put measures in place so that we can talk to them on your behalf.
Contacting us will not impact your credit file and the sooner you tell us about your worries, the sooner we can help you (this may also help to avoid fees).
Please select from the options below to show how we can help you.
| Further support and advice | Contact us |
|---|---|
| If you have difficulties with your finances and other creditors, you may wish to seek independent financial advice or assistance from other sources. We’ve compiled a list of trusted organisations who have the expertise, skills, knowledge and provide the support you might need. Download our guide here |
We’re here to help and answer any questions you may have. You can call us on 01634 821273 or you can email us at mail@krbs.com. Please note that we can’t disclose account information without verification. |
We provide ongoing support and switching options exclusively for our existing mortgage customers only. We are not currently open to new mortgage applications or additional lending.
Are you looking for our intermediary site?
If you are a mortgage intermediary looking for information on our mortgages, then please note we are no longer accepting new business. For residential and bridging cases, please go to Precise Mortgages, or for buy to let visit Rely. We’re still accepting product transfers and shared ownership staircasing for existing customers.