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Maintenance Schedule
Occasionally, we need to carry out essential maintenance on our website meaning certain webpages or services are unavailable to access for a set period of time. To help, this page provides a record of when scheduled maintenance will be taking place and what area of the site is affected.
Kent Reliance Online Services
To ensure that our website, online services and portals continue to operate effectively, we occasionally have to take some areas offline to carry out essential maintenance. We schedule this maintenance at times that will cause the least possible disruption to our customers, but to help you plan in advance, here’s a schedule of upcoming maintenance dates and times.
- If you have a username
- If you have a 10-digit user ID
- Choices portal (mortgages)
If you have a username
No maintenance schedule
If you have a 10-digit user ID
No maintenance schedule
Please note: Between 11pm and 4am daily our online services will only be available as a read-only restricted version, whereby you won’t be able to deposit or withdraw funds but will still be able to log on and view your account.
Choice portal
Important Notice: Our mortgage product transfer customer portal is no longer available as part of our ongoing improvements to our products and services. Please submit your product transfer application via email. If you need support or access to your information, our team are here to help: mail@krbs.com or 03456 717274 (We are not authorised to provide advice).