Support and downloads


We’re delighted to offer exclusive accounts to Charter Savings Bank customers whose existing Fixed Rate Bonds are due to mature shortly.

Whilst we’re part of the same group, we operate our savings accounts differently. We’ve highlighted below some of the differences that you may find useful to see at a glance, however please take the time to read all of the information provided about our accounts before you apply.

Account and Services FAQs

  • How do I open and fund an exclusive account?

  • Will you need to carry out validation checks for my account with Kent Reliance?

  • How do I get in touch with Kent Reliance?

  • What happens when my account with Kent Reliance matures?


Further information

You can find lots more information about how our accounts work in our Important Information Leaflet and on the support page of our website.