icon Important Notice: We are aware of fraudulent investment schemes claiming to be from Kent Reliance. Genuine Kent Reliance savings products are available only through our official channels, including this official Kent Reliance website and through our Branch Network. For further guidance on protecting yourself from fraud, please visit our support hub. If you suspect fraud, contact us immediately on the freephone number 0800 054 6513.

Message close icon

Here you’ll find information about our range of ISAs to help you choose which one’s best for you based on how you want to save and how much access you need to your money. We also keep you in the know about ISA changes.

ISA News

More news and stories

Best Easy Access ISA Provider
Winner: Best Easy Access ISA Provider
Moneynet 2026

We’re delighted to be recognised as the Best Easy Access ISA provider of the year.

View more ISAs
4.60% AER
One year fixed rate cash ISA (Issue 144)

A 1 year fixed rate cash ISA from Kent Reliance means you will know exactly how much tax-free interest you will earn. You can also earn a regular income from your ISA with monthly interest.

Apply now
Considering opening an ISA?

Canterbury Branch Manager, Christina, answers some of our most frequently asked ISA questions - listen up.

comment box
quote icon

Very pleased with the service and communication and also the speed and ease of opening a Cash ISA and also transferring a existing ISA to my new account. I was kept informed throughout the proceedings by text messages which was very reassuring.

Nigel Burton

Nigel Burton

I have used Kent Reliance for my savings goals for some years. They provide the ideal balance for me between having branches and offering competitive ISA rates. I have always found them to provide good service and I have the choice of going in branch or speaking to someone over the phone.

Mr Garside

Mr Garside

Having just set up an Easy Access Cash ISA with Kent Reliance, I can say that I found the online procedure simple and straightforward. The interest rate is excellent, and I will be adding to the ISA with my new allowance, after the start the 2024/25 financial year.

Paul

Paul

Still responsive to ISA savings and interest rates so have saved my ISA for another year at over 5%. Good phone call wait times and query answers.

John

John

I applied online and on the phone to transfer my Stocks and Shares ISAs to Kent Reliance and into a Cash ISA. The man I spoke to was incredibly helpful and guided me through the system. I was kept informed all along the way.

David

David

Frequently asked questions

Understanding ISAs
What is an ISA and how does it work?

An ISA (Individual Savings Account) is a tax-efficient way to save or invest because you don’t pay tax on the interest earned on cash held in the account.

How much can I save in an ISA?

You can currently save up to £20,000 in an ISA per tax year. The allowance can be split across different ISA types, including Cash ISAs and Stocks & Shares ISAs.

Are ISAs tax-free?

Yes. ISAs allow you to earn interest on savings without paying tax on the interest earned.

What is the minimum age to open an ISA?

All UK residents aged 18 or over can open an ISA.

What are the different types of ISA?
  • Cash ISA – A savings account where the interest you earn is tax-free.
  • Stocks & Shares ISA – Allows you to invest in shares, funds or bonds.
  • Lifetime ISA – Designed for saving towards a first home or retirement.
  • Innovative Finance ISA – Invests in peer-to-peer lending.
  • Junior ISA – A tax-free account for children under 18.
What is a Cash ISA?

Cash ISAs are similar to other savings accounts, but the interest earned is tax-free and does not affect your Personal Savings Allowance.

Can I have more than one ISA?

Under HMRC regulations, and where providers allow it, you can subscribe to multiple ISA providers within the same tax year, provided you stay within the overall ISA allowance.

Can I have a joint ISA?

No. ISAs must be held in an individual’s name and cannot be opened as joint accounts.

Do I need to open a new Cash ISA every year?

No. You can continue adding to an existing ISA each year, provided you remain within the annual ISA allowance.

Is money held in an ISA protected?

Yes. Cash ISA deposits held with a UK-regulated bank or building society are protected under the Financial Services Compensation Scheme (FSCS) up to the applicable protection limits.

For more information click here.

ISA Rules, Limits and Allowances
What is the ISA allowance limit?

The ISA allowance is currently £20,000 per tax year.

When does the ISA allowance reset?

The ISA allowance resets at the start of each tax year on 6 April. Could you maximise your savings allowance before ISA tax year end?

Can I carry forward my ISA allowance?

No. Any unused ISA allowance cannot be carried forward to future tax years.

What happens if I exceed my ISA allowance?

If you exceed the annual allowance, the additional amount may lose its tax-free status.

Are ISA transfers counted as new contributions?

No. Transfers between ISA providers do not count towards your annual allowance, provided the transfer is completed using the official ISA transfer process.

What is the Cash ISA limit from April 2027?

From 6 April 2027, the amount that can be contributed to Cash ISAs will be limited to £12,000 per year for savers under 65, as announced in the Autumn Budget 2025. Cash ISA news

What happens to my existing Cash ISA savings?

Money already held in a Cash ISA remains tax-free and is not affected by the new contribution limit.

Comparing ISAs and Other Savings Options
Cash ISA vs Stocks & Shares ISA

Cash ISAs provide tax-free interest with lower risk, while Stocks & Shares ISAs invest in financial markets and may offer higher potential returns over the long term but with greater risk.

Is it better to have an ISA or a savings account?

ISAs allow interest or investment growth to be earned tax-free, while interest from standard savings accounts may be taxable if it exceeds your Personal Savings Allowance.

Learn more in our ISAs vs Savings Accounts – what’s the difference?

Can I have both an ISA and a savings account?

Yes. Many savers use both to balance tax-efficient long-term savings with the flexibility of easy-access accounts.

Is splitting savings between an ISA and a savings account a good idea?

It can be useful depending on your goals. ISAs can help with tax-efficient long-term savings, while standard savings accounts may offer easier access to funds.

Can you transfer an ISA from one bank to another?

Yes, you can transfer your ISA to another provider without losing the tax-free benefits, as long as the transfer is completed through the official ISA transfer process. Support

Managing Your ISA and Key Benefits
What are the benefits of using an ISA for savings?

ISAs allow you to earn tax-free interest or investment growth, helping your savings grow more efficiently over time.

Can I withdraw money from my ISA tax-free?

Yes. Withdrawals from ISAs are tax-free, although depending on the type of ISA you hold there may be charges or loss of interest for early withdrawals. Cash ISA transfers – what you need to know

What happens to my ISA tax benefits if I withdraw money?

Once money is withdrawn from an ISA and held outside it, the funds may no longer benefit from the ISA’s tax-free status.

How flexible are ISAs for withdrawals?

This depends on the account type. Some ISAs allow withdrawals at any time, while fixed-term ISAs may apply penalties or interest reductions.

How can an ISA help protect savings from inflation?

Because returns earned inside an ISA are tax-free, more of your savings remain invested and can continue to grow over time.

What is an ISA transfer?

An ISA transfer allows you to move your ISA savings between providers while keeping the tax-free status of your savings.

See our Cash ISA transfers – what you need to know for more details.

Please see our branches page where you can see full addresses and a map to help you find your nearest branch.

You can see a full list of the opening hours for all of our branches here.

Please see our parking and public transport page for the latest information.

You can arrange an appointment during the week (Monday to Friday) by calling our Customer Services team on 03451 221122, who will arrange for the branch to contact you to book a convenient time.

If you’re registered to access your account online, please login using your User ID and password. Once logged in, you’ll be able to see your balance, transactions and what rate your account is currently earning.

Alternatively, please call our Customer Services team on 03451 221122 or visit a branch where our teams will be able to help.

Please visit the Bank of England website for further information.

A nominated bank account is a current account with another UK bank/building society held in your name that has been registered and verified by us. Your nominated bank account is where all electronic payments (apart from internal transfers) out of your Kent Reliance account must be made.

Your nominated bank account can be a sole or joint account. Any current account that you’re named on can be used as a nominated bank account.

In order to send an electronic payment out of your account we require a nominated bank account to be registered and verified by us before the payment request is received.

For any account opened from 30 August 2019, if you’ve requested for your interest (if payable) to be paid away from your Kent Reliance account, this will be sent to your nominated bank account.

For accounts opened before 30 August 2019, if payable, interest will be paid into the account you’ve requested when opening the account (or subsequently changed), which may be different to your nominated bank account.

Negative interest will be applied to an account for one of the reasons below:

• A withdrawal from or closure of your account resulted in a “loss of interest” in line with the product specifics T&Cs. The accrued interest earned on your account up to the withdrawal/closure did not exceed the amount of lost interest and so negative interest was applied to your account. For example, if you have a 60 day notice account that allows immediate access and you wish to withdraw funds without providing us with the full 60 days’ notice. This withdrawal will result in 60 days of loss of interest on your account as set out in the product specific Ts & Cs.

• A withdrawal from or closure of your account has been made after our systems calculated the monthly interest due for that month. Our systems calculate monthly interest payments on the working day prior to the last working day of the month. If a withdrawal or closure is made after this it may result in us overpaying interest to you. If the amount of accrued interest remaining in the account is less than the amount of overpaid interest, negative interest will be applied to the account.

• When calculating monthly interest, we do so on the basis that each month last 30.416 days (365 days divided by 12 months). This means that in some months, for example February which can have 28 or 29 days, you would receive the same amount of interest as you would in March which has 31 days. This can result in a negative interest being applied if a withdrawal or closure is processed within the first few days of a new month and our system calculates that we have paid interest to your account for more days than we have actually held your funds.

Yes. You can write to us, call us or visit a branch.

If you are making a withdrawal and opt to change your nominated bank account it will take one working day to validate your new nominated bank account electronically and for the update to take effect.

If you are just changing your nominated account this will take up to 5 working days.

However, if electronic validation is not possible, we may ask you to send us an original Bank/Building Society account statement no more than three months old showing the account details. Until such time the update takes effect, withdrawals made from your account(s) will still be credited to your existing nominated bank account.

You must provide details of a valid UK bank/building society current account for your nominated bank account. We’ll electronically verify that this account is held in your name (or in the name of the first applicant in the case of a new joint account application) and you may be requested to provide additional evidence (e.g. an account statement) if we’re unable to verify this information electronically.

No. Each customer may only have one nominated bank account. This will be used for withdrawals/payments on all accounts held with us.

Yes. When opening a joint account, the first applicant must be named on the nominated bank account for the identity verification purposes. Once set up, additional account holders of a joint account may also have a different nominated bank account associated with the joint account.

This depends on the, day and time you submit your withdrawal/payment request. Please refer to our withdrawals page on our website.

Please visit our support page for more information.

Please visit our complaints page.

To open a Business savings account online, your company must be a Private Limited business registered in the UK with fewer than three Directors and major Shareholders.

Your details must also be registered and up to date at Companies House.

An Authorised User is an individual who is designated to operate the Business savings account on behalf of the Company. At account opening, every Director and major Shareholder of your Company must be set up as an Authorised User so that the necessary identification checks can be conducted on each of them as part of the application.

A maximum of three Authorised Users may operate the accounts of a Company at any one time.

Unfortunately if your Company has more than three Directors and major Shareholders, you are not eligible to open a Business savings account with Kent Reliance.

Unfortunately if your Company has Shareholders who are not Directors, you are not eligible to open a Business savings account with Kent Reliance.

Details about your Company and its Authorised Users will be retrieved and verified from Companies House. Once you have submitted your online application, before allowing you to fund the account, we will check the identity and address of each Authorised User. These checks are carried out electronically to make it as easy as possible for you. Sometimes we are unable to carry out the checks electronically and we may ask you to send in some additional evidence of identification by post. We will let you know if we need any additional information at the end of your application.

Details about your Company, Directors and major Shareholders retrieved from Companies House will not be editable within your application.

If inaccurate or incomplete information is retrieved from Companies House, before submitting your application, you will need to contact Companies House and correct your details.

Companies House should tell you how long it will take to correct and update details held on their systems; however this is usually 2-3 working days.

Your Company will need to have a valid UK Bank or Building Society current account held in the Company's name. The account must allow transfers to be made and received electronically and will be known as the nominated bank account. We will need the sort code and account number for the nominated account to complete the application. All deposits into and withdrawals from your Kent Reliance account must be from or to the nominated account.

Yes, as soon as your opening deposit has reached your Kent Reliance Business savings account, an email and SMS (if a mobile number has been registered) will be sent to each Authorised User confirming receipt of funds.

A letter confirming that the new account is open will be sent to the trading address of your Company once the initial deposit has been received.

Not what you are looking for?

Show more FAQs

Connect with us

FINANCIAL SERVICES COMPENSATION SCHEME 

Your eligible deposits held by a UK establishment of Kent Reliance are protected up to a total of £120,000 by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered. Please click here for further information or visit www.fscs.org.uk.

STAY IN THE KNOW

Sign up to receive our regular e-newsletter and marketing email updates containing useful savings information from us delivered directly to your inbox.

We treat any personal information you share with us with care. Click here to view our privacy policy. You can opt out from receiving emails from us at any time. You'll find an unsubscribe option at the bottom of each email you receive.

WE VALUE YOUR FEEDBACK

We want to make sure we continue doing a good job, so please take a few minutes to tell us what you think by completing our short survey. Your feedback is important to us and will help us to improve the experience on our website.

Complete our survey