Support and downloads

How does my move abroad affect my account?

You must tell us of this change in circumstance straight away so that we can help you manage your account.

If you have an easy access or notice account, we won’t be able to accept any further deposits into it and you won’t be able to open any new accounts with us.

If you have a fixed rate account you’ll be able to open another account offered by us when your account is due to mature from the maturity options available and then transfer your savings to that account upon maturity. However, you will not be able to add any additional funds to that account or open any new accounts with us that you see on our website or in our branches.

You can review our Savings General Terms and Conditions by visiting the support page of our website and scrolling down to our ‘Other documents’ section.

We are continuing to monitor any impact of the UK’s withdrawal from the EU and are here to support you if you are affected by any changes.

If you plan to move to any of the following countries, you will no longer be eligible to save with us and the account(s) will need to be closed:

  • Netherlands

Please call us on 0345 122 1122, if the above applies to you. We want to make this process as easy as possible so please be assured we’re here to help.

If we do need to make any changes to our products or the way we service any of our non-UK resident customers, we’ll be sure to contact you and give you as much notice as possible.