Our list of frequently asked questions to help you understand how changes to our interest rates may affect your account.
Some of our variable interest rates are changing. For full details of these changes and our current interest rates please click here.
At Kent Reliance we regularly review the interest rates we pay our customers to ensure they remain in line with economic conditions.
Unless you have a fixed rate product, savings accounts with variable interest rates can be altered at any time. However, in the event of a rate reduction of more than 0.25% or a cumulative reduction of 0.50% or more in 12 month period we will notify you in writing at least 14 days before the change will take effect.
As stated in our general terms and conditions, we will only provide personal notification if interest rates are reduced more than 0.25% in one occasion or accumulate to 0.50% or more in a 12 month period. To see the most recent rate change, please click here.
You will have instant access to your funds until Monday 31 October 2016. After this date the standard notice period for your account will apply.
Changes in interest rates can be found here. Alternatively, you can you call us at 0345 122 1122 or from the 1 September log in to your online services to view your interest rate.
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With Kent Reliance, your deposits are protected up to £85,000. Find out more.
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AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year. As every advertisement for a savings product will contain an AER you will be able to compare more easily what return you can expect from your savings over time.
krbs, Kent Reliance Banking Services and Kent Reliance are trading names of OneSavings Bank plc. Registered in England and Wales (company number 7312896). Registered office: Reliance House, Sun Pier, Chatham, Kent, ME4 4ET. OneSavings Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registered number 530504). We subscribe to the Financial Services Compensation Scheme and the Financial Ombudsman Service. Visit the Money Advice Service
Please note that we’re planning to carry out scheduled testing to our systems in an effort to improve our services.
This means there will be no access to your online accounts between 6am on Saturday 26 September and 10pm on Sunday 27 September.
Our branches will also be closed on Saturday 26 September to support this, and will reopen at 9am on Monday 28 September.
We apologise for any inconvenience this may cause and thank you for your patience.
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