Support and downloads
Fee or charge Amount
Electronic transfer (CHAPS)
Guaranteed to be processed the same business day if instructions are received before 3:30pm		 £10
Replacement passbook
The first replacement passbook is free- any subsquent replacements are £10.		 £10

If we increase or add a charge, we’ll notify you personally at least 30 days before the charge comes into effect.

© OneSavings Bank plc 2020.

AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year. As every advertisement for a savings product will contain an AER you will be able to compare more easily what return you can expect from your savings over time.

krbs, Kent Reliance Banking Services and Kent Reliance are trading names of OneSavings Bank plc. Registered in England and Wales (company number 7312896). Registered office: Reliance House, Sun Pier, Chatham, Kent, ME4 4ET. OneSavings Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registered number 530504). We subscribe to the Financial Services Compensation Scheme and the Financial Ombudsman Service. Visit the Money Advice Service

Please note that due to scheduled essential maintenance, online services and the choices portal will be unavailable between the hours of Sunday 04 October 2020 7am and 11pm. We apologise for any inconvenience caused.